cc6c9 Privacy Policy — How We Protect Your Personal Data

1. Introduction and Scope

This Privacy Policy is issued by cc6c9 (referred to in this document as "cc6c9," "we," "us," or "our") and applies to all personal data collected, processed, stored, and used in connection with your use of the cc6c9 online gaming platform accessible at cc6c9.cam (the "Platform"), including any associated mobile applications, customer support interactions, promotional activities, and KYC verification processes.

cc6c9 is committed to protecting the privacy and personal data of all users, particularly Filipino players who are the primary audience of this Platform. We treat data privacy not as a compliance checkbox, but as a fundamental obligation to the people who trust us with their personal information.

By registering for an account, accessing the Platform, or using any cc6c9 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue your use of the Platform immediately.

2. Data Controller Information

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, cc6c9 acts as the Personal Information Controller with respect to the personal data of its users. This means cc6c9 determines the purposes and means by which your personal data is processed.

For all data privacy inquiries, requests to exercise your rights, or complaints relating to how cc6c9 processes your personal data, you may contact our designated Data Protection Officer at:

• Email: [email protected] (subject line: "Data Privacy Request")
• Platform: Live chat support available 24/7 through your account dashboard

3. Personal Data We Collect

cc6c9 collects and processes the following categories of personal data:

3.1 Account Registration Data

• Full legal name (as it appears on your government-issued identification)
• Date of birth (for age verification purposes — you must be 21 years of age or older)
• Philippine residential address (including barangay, city, province, and zip code)
• Valid email address
• Philippine mobile number
• Username and hashed password credentials

3.2 Identity Verification (KYC) Data

• Government-issued identification documents (Philippine passport, driver's license, national ID card, SSS ID, GSIS ID, or other PAGCOR-accepted identification)
• Proof of residential address documents (utility bills, bank statements, or other acceptable documents dated within the last three months)
• Selfie photographs submitted for biometric identity matching during KYC verification
• Source of funds documentation, where required by AML regulations

3.3 Financial Transaction Data

• GCash account details (mobile number associated with your GCash wallet)
• PayMaya account details
• Philippine bank account information for BPI, BDO, Metrobank, and other accepted banking institutions
• Deposit and withdrawal transaction history, including amounts, timestamps, and reference numbers
• Currency: all financial data is recorded in Philippine Peso (PHP)

3.4 Gaming Activity Data

• Wagering history, including bet amounts, game types, outcomes, and timestamps
• Sports betting selections, markets, and settlement records
• Bonus and promotional participation records
• Session durations, login and logout timestamps, and session frequency data
• Game preferences and navigation behavior within the Platform

3.5 Technical and Device Data

• IP addresses and approximate geolocation (country and city level)
• Device type, operating system version, and browser type and version
• Unique device identifiers and advertising identifiers
• Platform access logs and error reports

3.6 Communication Data

• Records of all communications with cc6c9 customer support, including chat transcripts and email correspondence
• Survey responses and feedback submissions
• Promotional communication preferences (opt-in and opt-out records)

4. How We Collect Your Data

cc6c9 collects your personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make deposits or withdrawals, place wagers, contact customer support, or respond to surveys.
• Automatically: Through cookies, device fingerprinting, and server-side logging when you access or use the Platform.
• From third-party service providers: Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, and sports data providers may share certain data with cc6c9 in the course of processing your transactions or verifying your identity.
• From regulatory authorities: In limited circumstances, cc6c9 may receive information from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government agencies in connection with our legal compliance obligations.

5. Purposes and Legal Basis for Processing

cc6c9 processes your personal data only for specified, explicit, and legitimate purposes. The table below outlines the primary processing purposes and the corresponding legal basis under the Philippine Data Privacy Act:

Purpose of Processing	Legal Basis
Account registration and platform access	Performance of a contract / Consent
Age and identity verification (KYC)	Legal obligation / Legitimate interest
Processing deposits, withdrawals, and wagers	Performance of a contract
Anti-money laundering (AML) compliance	Legal obligation
Fraud detection and platform security	Legitimate interest / Legal obligation
Customer support and dispute resolution	Performance of a contract / Legitimate interest
Responsible gaming monitoring and intervention	Legal obligation / Legitimate interest
Sending promotional communications (with consent)	Consent (opt-in)
Platform analytics and performance improvements	Legitimate interest
Compliance with PAGCOR regulatory requirements	Legal obligation

6. Cookies and Tracking Technologies

6.1 Types of Cookies Used

cc6c9 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session integrity, and improve platform performance. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that maintain your login state, security cookies used for fraud prevention, and load-balancing cookies. These cannot be disabled without affecting your ability to use cc6c9.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and notification settings. These improve your experience but are not essential to core functionality.
• Analytics Cookies: Collect anonymized data about how users navigate the Platform, including which pages are visited most often and which features are used. This data helps cc6c9 improve the Platform experience for all Filipino players.
• Marketing Cookies: Used to deliver relevant promotional content based on your interests and gaming history, where you have provided consent to receive marketing communications.

6.2 Managing Your Cookie Preferences

You can manage non-essential cookies through your browser settings or device privacy controls. Please note that disabling certain cookies may affect the functionality of the cc6c9 Platform. For detailed instructions on managing cookies in popular Philippine-market browsers and devices, please contact our support team.

7. Sharing and Disclosure of Personal Data

cc6c9 does not sell your personal data to third parties. We share your personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment service providers, for the processing of deposits and withdrawals.
• KYC and Identity Verification Providers: Third-party services that assist cc6c9 in verifying the identity and age of account holders, as required by Philippine AML and gaming regulations.
• Game Content Providers: Third-party casino game developers and live dealer studios whose games are available on the Platform. These providers may receive anonymized session data necessary to deliver game content.
• Fraud Prevention and Security Services: Third-party analytics and monitoring services used to detect and prevent fraudulent account activity, bonus abuse, and unauthorized access.
• Regulatory and Government Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations.
• Business Successors: In the event of a merger, acquisition, or restructuring of cc6c9, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

8. International Data Transfers

To operate the cc6c9 Platform, certain personal data may be transferred to and processed by service providers located outside the Philippines, including third-party game content providers, technology infrastructure providers, and fraud prevention services. Any such international transfer of personal data is conducted in accordance with the requirements of the Philippine Data Privacy Act and the implementing guidelines of the National Privacy Commission (NPC).

cc6c9 ensures that all international data transfers are governed by appropriate contractual safeguards, including data processing agreements that impose data protection standards equivalent to or greater than those required under Philippine law. Prior to transferring personal data outside the Philippines, cc6c9 conducts a transfer impact assessment to evaluate the adequacy of data protection in the recipient jurisdiction.

9. Data Retention Periods

cc6c9 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine laws and regulations. The following general retention guidelines apply:

• Account and KYC Data: Retained for a minimum of five (5) years from account closure or the last transaction date, as required by Philippine AML regulations and PAGCOR compliance requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
• Gaming Activity Logs: Retained for three (3) years from the date of the activity, for dispute resolution, regulatory inspection, and responsible gaming monitoring purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, to facilitate follow-up and quality assurance.
• Marketing Preference Records: Retained until you withdraw your consent, plus an additional 12 months to maintain a suppression record preventing inadvertent future contact.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with NPC guidelines.

10. Security Measures

cc6c9 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: 256-bit SSL/TLS encryption for all data transmitted between your device and cc6c9 servers; AES-256 encryption for sensitive data stored at rest.
• Access Controls: Role-based access control (RBAC) ensuring that cc6c9 staff can only access personal data to the extent necessary for their specific job function.
• Password Security: All account passwords are stored using industry-standard cryptographic hashing with salting; cc6c9 never stores plaintext passwords.
• Two-Factor Authentication: Available for all cc6c9 accounts; required for administrative access by cc6c9 staff.
• Network Security: Firewalls, intrusion detection systems, DDoS mitigation, and real-time threat monitoring protecting the cc6c9 infrastructure.
• Security Audits: Regular third-party security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident Response: cc6c9 maintains a documented data breach response plan. In the event of a breach affecting your personal data, cc6c9 will notify you and the NPC within 72 hours of becoming aware of the breach, as required by NPC Circular No. 16-03.

While cc6c9 employs all reasonable security measures, no digital platform can guarantee absolute security. You are encouraged to use a strong, unique password for your cc6c9 account and to enable two-factor authentication.

11. Your Rights Under Philippine Data Privacy Law

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by cc6c9:

To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." cc6c9 will acknowledge your request within three (3) business days and complete the response within thirty (30) days, unless a longer period is required by the complexity of the request or legal restrictions.

Note that certain rights are subject to limitations. For example, cc6c9 may be unable to delete personal data that must be retained to comply with legal obligations under Philippine AML law, PAGCOR regulations, or to resolve outstanding disputes or legal claims.

12. Children's Privacy and Age Restrictions

The cc6c9 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine law governing online gambling. cc6c9 does not knowingly collect personal data from individuals under the age of 21. The registration process includes age verification steps designed to prevent underage access.

If cc6c9 discovers or is notified that it has inadvertently collected personal data from an individual under the age of 21, the account will be immediately suspended, all personal data associated with the account will be securely deleted, and any deposits will be returned to the source payment method.

If you are a parent or guardian and believe that an individual under the age of 21 has registered an account on cc6c9, please contact us immediately at [email protected].

13. Changes to This Privacy Policy

cc6c9 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine laws and regulations, or operational requirements. The "Last Updated" date at the top of this document reflects the most recent revision.

For material changes that significantly affect your privacy rights or the way we process your personal data, cc6c9 will provide notice by email to your registered address and/or through a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically. Archived versions of previous Privacy Policies are available upon request by contacting our Data Protection Officer.

14. How to Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by cc6c9, please contact our Data Protection Officer through any of the following channels:

• Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 through your cc6c9 account dashboard
• Response Time: All data privacy queries are acknowledged within three (3) business days

If you are not satisfied with cc6c9's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC) through the NPC's official channels.